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Click on any Image to enlarge. Please note that they are very large and may take some time to load based on your internet connection speed. I apologize for the unprofessional desktop background used for the XP pictorial. I used my Daughters PC and didn't want her to yell at me for changing anything:-)
 STEP 1 and 2 1. Click the Start button in the lower left corner 2. Find Remote Assistance and click it |
 Step 3 3. Select Invite Someone To Help You |
 Step 4 4. Choose the last option at the bottom: Save Invitation As A File(Advanced) |
 Step 5 5. Choose Continue |
 Step 6 6. Enter a password in to the boxes and click Save Invitation |
 Step 7-A 7-A. Make sure you save the file some where you can find it. Preferably your desktop. |
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Step 7-B 7-B. All you need to do is open your e-mail client whether it's Outlook Express or a web based mail such as MSN Live(Hotmail), Yahoo! or Verizon. From there, simply start a new message, attach the file we just maid and mail it to admin@nepa-pc.com |
 Step 8 8. Once we receive the file, we will initiate the connection. We will then submit a request to you to take control of your PC. Select Yes. Once we have control of your desktop, you will be able to override that control at any time by simply moving your mouse. |